TERMS OF SERVICE
1. Introduction
Welcome to Ovarelia LLC. These Terms and Conditions govern your access to and use of our website and the brand advertising, promotional design, and related creative services we provide.
Throughout these Terms, “Ovarelia LLC,” “we,” “our,” and “us” refer to Ovarelia LLC, while “you” and “your” refer to any individual or business accessing our website or purchasing our services.
By accessing our website, placing an order, or using our services, you agree to these Terms and Conditions. If you do not agree, please refrain from using our website or purchasing our services.
2. Our Services
Ovarelia LLC provides brand advertising and promotional design services for businesses in the United States. Our services may include:
- Brand advertising visual design.
- E-commerce store branding and visual updates.
- Homepage banners and promotional graphics.
- Social media advertising creative design.
- New product launch campaign materials.
- Seasonal and holiday promotional designs.
- Best-selling product advertising creatives.
- Other related branding and advertising design services described on our website.
The specific scope, deliverables, formats, and requirements for each project will be determined by the service description and the order details agreed upon by both parties.
3. Eligibility and Account Information
By using our website or purchasing our services, you confirm that you are legally capable of entering into a binding agreement under applicable law. If you purchase services on behalf of a business, you confirm that you have the authority to act on that business’s behalf.
You agree to provide accurate, complete, and current information when placing an order or contacting us. You are responsible for ensuring that the contact details and project information you provide are correct.
4. Orders and Service Agreements
When you place an order, you agree to provide the information, materials, and instructions reasonably necessary for us to perform the requested services.
An order is subject to acceptance by Ovarelia LLC. We may contact you to clarify project requirements, confirm deliverables, or request additional information before beginning work.
The service description, stated price, agreed scope, and any written project confirmation will form part of the applicable service agreement. Any changes to the agreed scope may require additional fees or an adjusted delivery schedule, subject to mutual agreement.
5. Pricing and Payment Terms
All prices displayed on our website are stated in the currency indicated at checkout or in the applicable service description. The price applicable to your order will be the price presented to you before you complete your purchase, subject to any clearly disclosed applicable taxes or charges.
Payment must be completed using the payment methods made available at checkout. You authorize the applicable payment provider to process the payment associated with your purchase.
One-Time Purchase and Billing Policy
All services offered by Ovarelia LLC are sold on a one-time purchase basis unless a separate written agreement expressly states otherwise. When you purchase a service, you pay the stated price for that specific order or project.
We do not enroll customers in subscriptions or recurring billing plans through our standard website purchases. There are no automatic renewals or recurring service charges associated with a standard one-time purchase. Any future project or additional service requires a separate order and payment authorization.
Your payment will be charged according to the payment terms presented at checkout. Please review your order details and total amount carefully before confirming your purchase.
If a payment is declined or cannot be processed, we may delay or suspend work on the relevant order until payment is successfully completed.
6. Project Processing and Delivery
Project processing begins after the order has been accepted, payment requirements have been satisfied, and the necessary project information and materials have been received.
Estimated delivery times may vary depending on the complexity of the project, the number of deliverables, the availability of required materials, and the speed of customer feedback.
We will communicate relevant delivery expectations through the service description, order confirmation, or direct project correspondence. Any delivery estimate is provided in good faith and may be adjusted when project requirements change or additional information is needed.
Deliverables will be provided in the formats and through the methods agreed upon for the applicable service.
7. Customer Responsibilities
You agree to provide accurate project information, appropriate reference materials, and timely feedback when reasonably requested.
You are responsible for ensuring that any logos, photographs, text, trademarks, product images, or other materials you supply are accurate and that you have the necessary rights or permissions to authorize their use.
Delays caused by incomplete information, late feedback, changes in project requirements, or materials that cannot lawfully be used may affect the project schedule.
8. Revisions and Scope Changes
Revision allowances, where applicable, will be specified in the relevant service description or written project agreement.
Requests that fall within the agreed scope will be handled according to the applicable service terms. Requests involving substantial changes in direction, additional deliverables, or work beyond the original scope may require additional payment and a revised schedule.
We will communicate any applicable additional charges before proceeding with the extra work.
9. Cancellations and Refunds
Cancellation and refund requests will be handled according to the applicable service description, any separate written agreement, and applicable law.
Because our services involve creative and project-specific work, eligibility for a refund may depend on the stage of work, the deliverables already completed, and the circumstances of the request.
If you wish to cancel an order, please contact us as soon as possible at [email protected] and include your order details.
Where a refund is approved, it will generally be issued to the original payment method. Processing and posting times may vary depending on the payment provider and financial institution.
Nothing in these Terms limits any rights or remedies that cannot lawfully be excluded under applicable law.
10. Intellectual Property
Unless otherwise agreed in writing, Ovarelia LLC retains ownership of its pre-existing materials, internal processes, working methods, reusable design elements, and other intellectual property developed independently of a specific customer project.
Ownership or usage rights for final project deliverables will be governed by the applicable service description or written agreement. Where no separate terms are provided, the customer receives permission to use the final deliverables for the purposes agreed upon for the purchased service, subject to payment in full and any applicable third-party licensing restrictions.
You retain ownership of materials you provide to us. By submitting such materials, you grant Ovarelia LLC permission to use them as reasonably necessary to perform the requested services.
You must not submit materials that infringe another party’s intellectual property rights or other legal rights.
11. Third-Party Materials and Services
Some projects may involve third-party fonts, stock images, software, platforms, or other licensed resources. The use of these materials may be subject to separate license terms, restrictions, or additional fees.
We will communicate material third-party requirements where applicable. You are responsible for complying with any license restrictions governing your subsequent use of such resources.
Ovarelia LLC is not responsible for the availability, performance, or policies of third-party platforms or services outside our reasonable control.
12. Acceptable Use
You agree not to use our website or services for unlawful purposes, fraudulent activities, infringement of intellectual property rights, distribution of malicious software, or any activity that violates applicable laws.
We reserve the right to refuse or discontinue work on requests that are unlawful, infringe third-party rights, or otherwise present material legal or security concerns.
13. Disclaimer of Warranties
Our website and services are provided subject to the descriptions and commitments expressly stated in the applicable service agreement.
To the extent permitted by law, we do not guarantee that a particular advertising design will achieve specific commercial outcomes, including increased sales, conversion rates, audience engagement, or advertising performance. Such outcomes may depend on factors outside our control.
Nothing in this section excludes any warranty or protection that cannot lawfully be excluded under applicable law.
14. Limitation of Liability
To the maximum extent permitted by applicable law, Ovarelia LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services, including loss of profits, business opportunities, or data.
To the extent permitted by law, our aggregate liability arising from a specific service order will not exceed the amount paid or payable for that order.
These limitations do not apply to liabilities that cannot legally be limited or excluded under applicable law.
15. Indemnification
To the extent permitted by applicable law, you agree to be responsible for claims, losses, or expenses arising from your unlawful use of our services, your violation of these Terms, or your submission of materials that infringe third-party rights.
This provision does not apply to the extent a claim results from our own conduct for which liability cannot lawfully be excluded or transferred.
16. Privacy
Our collection and use of personal information are governed by our Privacy Policy. By using our website or services, you acknowledge that your personal information will be handled as described in that policy and in accordance with applicable law.
Please review our Privacy Policy for additional information about data collection, use, disclosure, and privacy rights.
17. Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes in our services, business practices, or applicable legal requirements.
The revised version will be published on this page with an updated effective date. Changes will apply prospectively unless otherwise required or permitted by law. Your continued use of our website after updated terms take effect constitutes acceptance of those terms to the extent permitted by applicable law.
Changes to an existing order will not automatically modify its agreed terms unless the parties agree otherwise or applicable law requires it.
18. Governing Law and Disputes
These Terms and Conditions will be governed by the laws of the State of Ohio, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute arising from these Terms or our services will be addressed through good-faith communication where reasonably possible. If a dispute cannot be resolved informally, it may be brought before a court of competent jurisdiction, subject to applicable law.
19. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.