PRIVACY POLICY
1. Introduction
Ovarelia LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, submit project inquiries, or purchase our brand advertising and promotional design services.
By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We may collect the following categories of information when you interact with our website or services:
Personal Information: Your name, email address, telephone number, billing information, business name, and other contact details you voluntarily provide.
Project Information: Information about your business, brand identity, advertising objectives, design preferences, project requirements, reference materials, and other content submitted for service inquiries or design projects.
Transaction Information: Order details, service selections, payment status, billing records, and transaction-related information. Payments may be processed by third-party payment service providers. We do not intentionally store complete payment card numbers or security codes on our own systems.
Technical Information: Your IP address, browser type, device information, operating system, pages visited, referring URLs, and other information collected through website technologies.
Communication Information: Messages, inquiries, feedback, and other communications you send to us through email or our website.
3. How We Use Your Information
We may use the information we collect to:
- Provide and manage brand advertising and promotional design services.
- Respond to inquiries, consultation requests, and customer support messages.
- Communicate about project requirements, service orders, revisions, and delivery.
- Process payments, maintain transaction records, and manage billing.
- Customize our services according to your business needs and creative objectives.
- Operate, maintain, and improve our website and service experience.
- Detect and prevent fraud, unauthorized activity, and security risks.
- Comply with applicable legal obligations and enforce our agreements.
- Send service-related notifications and, where permitted by law, relevant marketing communications.
We will use personal information only for purposes that are consistent with this Privacy Policy or otherwise permitted by applicable law.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, maintain security, remember preferences, analyze website performance, and improve user experience.
Essential cookies may be used when necessary for the operation of our website. Where required by applicable law, we will request your consent before using non-essential cookies, such as certain analytics or advertising cookies.
You may manage cookie preferences through the available website settings or adjust your browser settings. Disabling certain cookies may affect some website functions.
5. How We Share Your Information
Ovarelia LLC does not sell your personal information in exchange for monetary compensation. We may disclose information to the following categories of recipients when reasonably necessary:
Service Providers: Third-party providers that support website hosting, payment processing, customer communications, analytics, security, and business operations.
Project-Related Providers: Contractors or service providers who assist with specific design or technical tasks, where access is necessary to complete the requested services and appropriate safeguards are applied.
Legal and Regulatory Authorities: Government agencies, regulators, courts, or other parties when disclosure is required by law or necessary to protect our legal rights and interests.
Business Transfers: Relevant parties involved in a merger, acquisition, restructuring, or transfer of business assets, subject to applicable legal requirements.
We do not authorize third parties to use personal information provided to them on our behalf for purposes unrelated to the services they perform, except as permitted by law.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, and meeting legal or regulatory obligations.
Retention periods vary depending on the type of information, the nature of the business relationship, and applicable legal requirements. When personal information is no longer needed, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to any applicable retention obligations.
7. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of electronic transmission or data storage is completely secure. While we take appropriate precautions, we cannot guarantee absolute security of information transmitted through our website or stored in our systems.
8. Your Privacy Rights
Depending on your state of residence and applicable law, you may have the right to:
- Request access to the personal information we maintain about you.
- Request correction of inaccurate personal information.
- Request deletion of personal information, subject to applicable exceptions.
- Obtain a copy of certain personal information in a portable format.
- Opt out of certain types of personal information sales, sharing, or targeted advertising, where applicable.
- Withdraw consent where processing is based on consent.
- Appeal certain privacy-related decisions where such a right is provided by law.
To exercise an applicable privacy right, please contact us using the information provided below. We may need to verify your identity before processing your request. We will respond within the time limits required by applicable law.
9. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), may provide you with additional privacy rights, subject to applicable requirements and exceptions.
These rights may include the right to know the categories and specific pieces of personal information collected about you, request deletion or correction, obtain information about the categories of information disclosed to third parties, and opt out of the sale or sharing of personal information as defined under California law.
Ovarelia LLC does not sell personal information for monetary consideration. If our activities constitute sharing or another form of processing covered by California opt-out requirements, you may exercise the applicable rights available to you under California law.
You may submit a privacy request or ask questions about your California privacy rights by emailing [email protected] with the subject line “California Privacy Request.”
We will not unlawfully discriminate against you for exercising your privacy rights.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services. These third parties may collect information according to their own privacy policies and practices.
Ovarelia LLC does not control the privacy practices of third-party websites and is not responsible for their content, security, or data-handling procedures. We encourage you to review the applicable privacy policies before providing personal information to third parties.
11. Children’s Privacy
Our website and services are intended for businesses and individuals who are legally able to enter into applicable service agreements. We do not knowingly collect personal information from children under the age of 13 without legally valid authorization.
If we become aware that personal information has been collected from a child under 13 in circumstances that violate applicable law, we will take reasonable steps to delete that information.
12. International Data Processing
Our website and third-party service providers may process or store information in locations different from your place of residence. Where personal information is transferred across jurisdictions, we will take steps required by applicable law to ensure that the information receives appropriate protection.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised effective date. We encourage you to review this page periodically to stay informed about our privacy practices.